Start your career at Freddy's

Freddy's crew members are trained in our unique Freducation® training program and supported by a management team that is second-to-none. There are opportunities to join a fast-paced environment full of hard-working 'Ready Freddy's' committed to delivering the highest quality food in the cleanest restaurants on the market.

Job Details

  • Location: Wichita Support Center
  • Title: Franchise Support Coordinator
  • Contact Email:

Desired Skills

This position is responsible for supporting and maintaining the processes, procedures, and accountability standards associated with franchise administration.


  • Effectively and professionally represent the Freddy’s brand and franchise system
  • Help develop strong business relationships with new and existing franchisees
  • Assist with coordination of documentation for all matters related to the origination and ongoing management of franchise agreements, franchise performance management, and compliance efforts for all franchisees
  • Partner with Franchise Business Coaches to cultivate franchise and field relationships
  • Collaborate with other corporate departments and franchise operations to assist with supporting franchise services
  • Build and maintain solid relationships internally and externally and serve as liaison to departments and franchisees
  • Assist in the implementation and execution franchise support policies and procedures with new and existing licensed franchisees
  • Help organize and facilitate the Freddy’s franchise support process, including conferences, meetings, Family Reunion and discovery days
  • Maintain franchisee database to ensure accurate location and key contact information is included
  • Research and provide information materials, such as electronic data or projects and special assignments
  • Write and prepare communication and reports in draft and final form
  • Complete special projects as assigned, including financial analytics
  • Other duties as assigned within the scope of the position


  • Minimum of three years of experience in support role in a professional office environment
  • Restaurant operations experience with emphasis on franchise systems preferred
  • Strong verbal and written communication skills
  • Event planning experience a plus
  • Self-initiator with the ability to problem solve
  • Must be organized and task oriented, able to work in a fast-paced, team-oriented environment with multiple deadlines, and adapt readily to changing priorities
  • Detail oriented with the ability to convey information orally and in writing in a clear and concise manner
  • Proficiency in Microsoft Office software: Word, Excel, Power Point, Outlook
  • Excellent people skills and the ability to build and maintain positive, supportive working relationships

Physical Requirements

  • While performing the duties of this job, the employee is frequently required to sit, talk and hear
  • The employee is frequently required to walk, type data, operate business machines and office equipment
  • The employee must frequently lift and/or move 5-10 lbs. and occasionally lift and/or move up to 20 lbs.
  • Specific visions abilities required for this job include close vision and the ability to adjust focus


This is a full-time position. In addition to a friendly work environment, we offer a competitive salary and benefits package.